Terms and Conditions

Privacy Snapshot

Here’s what you need to know before you book with Brown Girl Tours:

  • Deposits – A non-refundable deposit of 10% secures your spot.

  • Full Payment – Due 2 days before your tour date.

  • Cancellations –

    Free cancellations 24 hrs. before: refund minus deposit

    If We Cancel: You’ll get a full refund or can reschedule at no extra cost.

    Your Responsibilities:
    Give accurate personal details (and let us know of any medical or special needs)

    Bring the right ID, visas, or permits for your tour

    Be fit and prepared for the activities booked

    Our Promise – Qualified, friendly guides and a safe, memorable experience.
    Insurance – We recommend you have personal travel insurance.

    For all the details, please read our Full Terms & Conditions.

We respect your privacy — here’s the short version:

  • We collect only what we need – like your name, contact info, and booking details – so we can provide great tours and services.

  • We keep it safe – your information is stored securely, and only authorised staff and trusted partners (like payment processors or transport providers) can access it.

  • We don’t sell your data – ever.

  • We share only when necessary – such as to process your booking or when required by law.

  • You’re in control – you can ask to see, correct, or delete your information at any time.

  • We use cookies – to make our website work better and remember your preferences.

Longer version of our Privacy Policy